John C. Turmel, B. Eng., 8-37 Colborne St. E., Brantford ON N3T 2G3, Tel/fax: 519-753-0645 Email: turmel@ncf.ca Friday April 21 2006 Dalton McGuinty, Premier Queen's Park Toronto ON M7A 1A1 Fax (416) 325-3745. https://www.premier.gov.on.ca/feedback/feedback.asp re: Reduced earnings of Brantford Charity Casino Dear Premier McGuinty: As an Ottawa resident, I hope you don't have to be convinced of my credentials in "Poker Systems" Engineering and "Poker Game" Engineering as Canada's most court-accredited expert witness in the Mathematics of Gambling. Given Ontario's original Charity Casino Poker Rules were based on my original Casino Turmel Poker Rules, I would have hoped for a better reaction to my 59 suggestions on how to better their poker service at http://www.cyberclass.net/turmel/olgc.htm Inept management by the Ontario Lotteries and Gaming Commission at the Brantford Charity Casino is easily costing the province's charitable beneficiaries more than a quarter million dollars a year in rake-offs. The City of Brantford also benefits from a share of these funds and since I moved to Brantford to avail myself of the province's casino services, I have a double incentive to see that the charities and my town get the maximum profit out of the games. And it just so happens that making more money for the casino also makes for a better game for me. Converting the biggest permanent 4-chip bet $20 game which offers 36 hands per hour into a bigger permanent 1-chip bet $25 game which offers 45 hands not only benefits the players with 25% more hands but profits the casino an extra $2 hourly session fee per player, $20 per table. That's $500 a day, $15,000 a month, $175,000 a year that will be earned when the faster better-value $25 gets promoted. The last post on the olgc.htm page has my letter to casino manager Jay Lasychuk detailing how, despite continual deterrence by room management, I managed to start up the $8 session fee $25 games 9 times in March. Then, one evening, eighteen $20 players were willing to move up to the more profitable game but the manager would not permit the game to be started. On April 8 2006, when another room manager refused to start up the more profitable game with a dozen players waiting, I said: What's your name so I can complain. Shift manager Michael Harrington banned me for 30 days for causing complaints from the other players which he deemed "disruptive." Banned from a government operation for complaining and organizing protest? I asked Mr. Lasychuk to rescind the ban but his failure to respond may force me to ask a judge if causing protest over being denied an advertised provincial government service is cause for ejection and trespassing. Over the 10 days since I was banned, the Brantford Charity Casino failed to earn $5,000 for the Province of Ontario and the City of Brantford. Any private casino would have made the maximum dollars out of the games because the owner could fire an inept management that refused to maximize profit. A government-run game should not excuse incompetence that would not be excused in private industry. The Province and the City both desperately need all the funds they can earn. Deterring the most profitable game for the house is the very height of managerial incompetence. You can bet I'll be trying to get Mayor Mike Hancock interested in maximizing funding out of the casino too. Please help inform the Brantford Charity casino management that Ontario residents can't be banned for wanting to complain about their refusal of service and help get the trespass ban rescinded before this ends up being determined by a judge sometime soon. Hoping you can correct this before too much more earnings are lost or too many more court fees are cost, I am, Sincerely yours, _________________________ John C. Turmel Cc: Mayor Hancock mhancock@brantford.ca Fax: 519-751-7109 Jay Lasychuk jlasychuk@olgc.ca Fran Jackson fjackson@olgc.ca Michael Harrington mharrington@olgc.ca